IsMyContact
Enjoy productivity metrics and management remotely. IsMyContact offers an intelligent cloud platform by integrating the Contact Center service with multiple CRMs in an OmniChannel environment. IsMyContact is an ideal platform to develop Service Centers in Teleworking environment on Microsoft Teams.
Benefits
Ensure personalized treatment
IsMyContact users will have personalized information at hand for every interaction with customers.
Increase business productivity
IsMyContact users make calls to their contacts with a simple click.
Business intelligence
Analyze reliable, online information about call records and interactions with customers through other channels.